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Terms & Conditions

How To Order

  1. To add a product into your Shopping Cart click on ADD TO CART.
  2. Once you click on ADD TO CART, the items in your Shopping Cart will be listed out. From the Shopping Cart you can:
    • Click on CONTINUE SHOPPING if you wish to shop for other items. Repeat Step 1 to add more titles into your Shopping Cart.
    • Click on REMOVE to remove any of the selected items from your Shopping Cart.
    • Click on CHECKOUT if you wish to end your shopping session and place your order.
    • After you click on CHECKOUT, you will be required to Log-In.
    • If you are not yet a member but would like to be one, click on REGISTER for membership registration.
    • If you are our existing member, then click on Sign-In to proceed with your order.
  3. Fill in your particulars into the Order Form and click on CONTINUE. The Order Confirmation Form will be shown to you. Click on CONFIRM ORDER after you make sure that all the information provided is correct or else edit the information.
  4. You will then be directed to payment. Your order is now completed.

Payment Method (Paypal / Credit Card / Malaysia Local Bank Online Payment)

Malaysia (RM):
We accept Credit Card (Visa, MasterCard). Besides that, you may make online payment via major bank listed below:

International (Multiple Currencies):
We accept Paypal and Credit Card (Visa, MasterCard)

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IPay88 is authorized by Bestanime.asia to receive and process online orders. Once your payment is accepted and approved, we will be informed of your order and will then proceed with the shipment of your order.

Stock / Inventory Availability

As our commitment towards our customers, we try our best to ensure that items listed for sale at Bestanime.asia is always available and ready to be shipped. Items that are kept in stock will be shipped to you within 1-2 working days.

However, due to delays from our manufacturer, certain items may become out of stock and become backordered. These items will be shipped to you once we receive the items from our manufacturer, with no additional shipping charge.

We are concern about customers' satisfaction. As such, you are always welcomed to request for items that are not listed for sale on our website. We will forward your request for the item that you are looking for to our manufacturer to confirm whether that particular item will be available and you will be informed about it as soon as possible.

Order Processing

Your orders will be processed daily from Monday through Friday. Weekend and Holiday orders are processed on the following business day. Orders for items that are in stock are usually shipped within 1-2 business days from the time that they are placed.

If you place an order and then notice an error, please e-mail us at sales@bestanime.asia immediately so that we may correct your order. If you suspect that your order did not transmit successfully or feel that there may have been any other problems, please e-mail us so that we may confirm receipt of your order and contact you for follow up.

Order Confirmation

Upon successful credit card payment transaction, ipay88 will e-mail you to confirm your order. We will e-mail you the tracking number after we shipped the order. Any consent regarding the delay of shipment or availability of an item will be notified through e-mail.

Return Policies / Order Cancellation

We're very sorry to say that all sales are final and we do not accept cancellation of order.

Shoppers are entitled to a 15 days (from the date you receive the item) unconditional money back guarantee for all the items purchased from us.

If your item is ever damaged in shipping, please contact us at sales@bestanime.asia for immediate action. Mail the damaged discs to us either to be replaced with new disc or to be refunded.

You will be required to provide us with your TRANSACTION NUMBER and/or CART ID and reason for returning the product.

We do not accept DVDS that your player is unable to play.

We do not accept any items that are damaged by the customers.

We only accept items that are purchased from Bestanime.asia.

Shipping cost shall be borne by the customer unless the return is a result of our error.

Product Packaging / DVD Originality

All the DVDs REGION FREE and are distributed by Licensed Publisher in Malaysia with proper authorization from Kementerian Perdagangan Dalam Negeri, Koperasi dan Kepenggunaan Malaysia (Malaysia Ministry of Domestic Trade, Co-operative and Consumerism) and Perbadanan Kemajuan Filem Nasional Malaysia (Malaysia National Film Development Corporation).

Wholesales / Drop Shipping Enquiries

We believe everyone is strong in their own aspect area. Be it that they have their superior knowledge in their geographical region, language, network and etc. Thus we want to partner with you to reach to the target buyer. We have good quality product at the best deal and we do want you to play the missing part to reach to the buyer.

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